Frequently Asked Questions (FAQ) - Ace Tech

1. What products does Ace Tech offer?
• Ace Tech offers a diverse range of products, including high-quality pre-owned iPhones, Apple Watches, and iPads. We also provide top-tier replica AirPods that deliver excellent sound quality and unique tech accessories designed to elevate your tech experience.
2. Are the devices tested and certified?
• Absolutely! At Ace Tech, we prioritize quality. All our pre-owned iPhones, Apple Watches, and iPads undergo thorough testing and inspection to ensure they meet our stringent quality standards. Rest assured, you’ll receive fully functional and certified products.
3. How does the AirPods compare to the original?
• Our refurbished Apple AirPods provide the authentic sound quality and seamless Apple experience you expect—at a more affordable price. Each pair has been meticulously tested and restored to ensure top-notch performance, coming sealed in fresh packaging for a like-new unboxing experience. Enjoy premium sound and Apple quality at a fraction of the cost, with peace of mind from our high standards for customer satisfaction.
4. What are the shipping options for AirPods?
• We offer shipping for our AirPods with an estimated delivery time of 4-7 days. If we have them in stock locally, shipping could be quicker. We strive to provide the fastest shipping possible to ensure you get your product in a timely manner.
5. Can I purchase online and have it shipped?
• Certainly! You can make purchases through our website, and we offer shipping options for customers both locally and beyond. For items we have in stock, we aim to ship them as soon as possible to minimize wait times.
6. Do you offer local pickup for AirPods and other products?
• Yes, we offer local pickup in Memphis for customers who prefer to receive their products immediately. This option is available at checkout for in-stock items.
7. How can I sell my phone to Ace Tech?
• We offer a convenient phone buyback program. Visit our website’s ‘Sell Your Phone’ tab to get a quote for your device. We accept iPhones, iPads, Apple Watches, and Samsung Galaxy phones. Fill out the form, and we’ll provide a competitive offer based on your device’s condition.
8. Do you have iPhones for sale, and how can I view the inventory?
• Yes, we have a selection of pre-owned iPhones available for purchase. You can view our current inventory on our Facebook page. Each device is thoroughly tested and inspected to ensure it meets our quality standards.
9. What payment methods do you accept?
• We accept various payment methods to ensure a seamless shopping experience. You can make purchases using major credit cards, debit cards, and secure online payment gateways on our website.
10. Do you offer trade-in options?
• Yes, we do! At Ace Tech, you can trade in your old iPhone, Apple Watch, or iPad for credit towards purchasing a new device from our collection. Contact us for more details on how the process works.
11. How do I know if a unique tech accessory will fit my device?
• We provide detailed product descriptions and compatibility information for all our tech accessories on our website. If you have any questions or need assistance, our team is here to help you make the right choice.
12. How can I contact Ace Tech?
• You can easily get in touch with us via phone or email. Our contact information is available on our website for your convenience, and we’re here to assist with any inquiries you may have.
13. How is Ace Tech involved in the community?
• At Ace Tech, we believe in giving back to the community that supports us. We actively engage in volunteering and mentoring initiatives to make a positive impact. We’re committed to making a difference beyond our business endeavors.

If you have any more questions or need further assistance, don’t hesitate to contact us. We look forward to serving you and providing exceptional tech products and accessories for your needs!